Claims Philosophy

Our team have a wide range of experience covering all classes of business. On average they have over 10 years experience per adjuster within the Lloyd’s market. We maintain a close working relationship with our underwriters, ensuring that we have a full understanding of the intent of each policy.

We value our relationship with our brokers, experts and stakeholders and ensure that we are able to provide an efficient, consistent and commercially aware service.

"At Atrium our experienced and professional claims team maintain a close relationship with our underwriters ensuring a clear understanding of the intent of each policy. We are then available throughout the week with no appointment required to resolve your claim in a courteous and fair manner” 
Neil Riddington - Head Of Claims 

Don't just take our word for it

"Atrium’s service is up there with the best and should be promoted strongly to evidence the quality of the Atrium service experience". 
Gracechurch Survey 2011


Located in Room 790, Lloyd’s, Atrium’s Claims Team are available from 9am – 5pm Monday to Friday, appointments are welcome but not necessary. 

You can also visit our LinkedIn and Twitter accounts (below) for regular updates from the Claims team.

linkedin.png  to access our Atrium Claims page on LinkedIn - click here